Legal notice
🇺🇸 LEGAL NOTICE
1. Website Owner
This website is operated by:
Trading Name: JellyZen
Email: roa59686@gmail.com
For any questions, complaints, or legal notices, you may contact us using the information above.
2. Purpose of the Website
This website is operated for the purpose of offering and selling products online, including the JellyZen Jellyfish Lamp and related products.
The information provided on this website is intended to describe our products, services, policies, and purchasing conditions.
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, minor errors, omissions, or typographical mistakes may occasionally occur.
3. Products and Product Information
We make reasonable efforts to accurately display the characteristics, colors, dimensions, and features of our products.
However, actual colors may vary depending on the customer's screen, device, lighting conditions, or other technical factors.
Product specifications may change where necessary due to supplier, manufacturing, safety, or regulatory requirements, provided that such changes do not unlawfully affect the consumer's contractual rights.
4. Prices and Promotions
All prices and applicable charges will be displayed before the customer completes the purchase, in accordance with applicable law.
Promotional offers, discounts, and special prices may be subject to specific conditions, availability, or duration.
Nothing in this Legal Notice limits any mandatory consumer rights relating to pricing, promotions, refunds, or purchases.
5. Orders and Payments
By placing an order through our website, you agree to provide accurate and complete information necessary to process and deliver your order.
Payment processing may be handled by third-party payment providers. We do not directly store complete payment card information unless expressly stated otherwise.
Orders may be subject to verification before being accepted and processed.
6. Shipping and Delivery
Shipping and delivery information is described in our Shipping Policy.
Estimated delivery times are provided in good faith and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather, transportation disruptions, or incorrect delivery information.
Nothing in this section limits any mandatory consumer rights regarding delivery.
7. Returns, Refunds and Consumer Rights
Our return and refund conditions are described in our Return & Refund Policy.
Nothing in this website or in our policies is intended to exclude, restrict, or waive any consumer rights that cannot legally be excluded or limited under the laws applicable to your purchase.
If mandatory consumer protection laws provide you with rights greater than those described on this website, those rights will continue to apply.
8. Intellectual Property
Unless otherwise indicated, the content of this website, including text, graphics, logos, photographs, product images, designs, videos, icons, and other materials, is owned by or licensed to JellyZen and may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, republish, or commercially exploit our content without prior written permission, except where permitted by applicable law.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment providers, shipping services, or other external services.
We are not responsible for the content, availability, privacy practices, or policies of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
10. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend or modify the website for maintenance, security, updates, technical reasons, or other legitimate purposes.
11. Limitation of Liability
To the extent permitted by applicable law, JellyZen shall not be responsible for losses arising from circumstances beyond our reasonable control, including technical failures, internet interruptions, third-party service failures, carrier delays, customs delays, or events outside our reasonable control.
Nothing in this section excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights.
12. Applicable Law and Consumer Rights
This website and our commercial activities are subject to applicable laws and regulations.
Where applicable, mandatory consumer protection laws of the customer's country or region will continue to apply.
For consumers in the European Union, mandatory consumer rights cannot be excluded merely by contractual terms or website policies. EU rules include specific requirements concerning information provided before purchase, online cancellation rights, delivery, and legal guarantees.
13. Contact
For questions regarding our website, products, orders, or legal matters, please contact:
JellyZen
Email: roa59686@gmail.com